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Independent Service Rating based on 1080 verified reviews.Read all reviewsWe are Lapland Trips experts in both day trips and overnight holidays to visit Santa Claus in his home in Lapland, Finland. Featuring all major Lapland tour operators, UK departure points and destinations we are sure that we can find you the perfect Santa holiday.
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We have access to all the latest Lapland special offers including:discounted and half price child places and low deposits.
Hi
Just to say what a fantastic trip! The Davi Arctic Star staff were very friendly and the activities were fun despite the falling into the snow. We were lucky to see the Northern Lights on four nights and iridescent clouds on some days. The optional trip to the Ice Hotel was extremely enjoyable and the journey there and back stunning.
Thanks for all the helpful hints
Yours
Liz Williams
Dear Caitlin
I wanted to take this opportunity to thank you for all your help, in making one enormous dream
come true. My Son (10 yrs old) had an amazing Christmas with the present to Finland.
Not only did we have an incredible time on the various events, I fulfilled a dream of a life time, to celebrate my 50th Birthday (next month) gazing at the Northern Lights.
It's never guaranteed, but our dreams came true and I was left sobbing with joy at the marvel that words simply cannot describe. I feel truly blessed to have shared this adventure with my son.
The whole experience was only made possible when you came to my rescue following the
break up of Thomas Cook and I want to say a HUGE thank you. I would recommend this adventure to anyone who is prepared to spend time out doors and embrace Finland.
All the other excursions were tremendous fun and have all got their own story to tell.
We had a wonderful crowd staying in the hotel and many new friendships were made.
The Hotel did need some TLC, but that said the staff were great and the 'Scottish'. chef was amazing and I'm already missing...
Can I ask if you could pass on some feedback for me in relation to Caitlin Murphy please?
I was unfortunate in so far as my original booking to Lapland because it was with Thomas Cook and has therefore been cancelled. As you can imagine I was very disappointed and concerned that I would have to let my grand-daughter down as we would not be going to see Santa as planned.
Caitlin came to the rescue by finding me an alternative trip at an affordable price within about 30 minutes of me speaking to her. She was extremely knowledgeable, professional, friendly, helpful and understanding. By the time I had finished speaking to her I had an alternative trip booked, a very happy wife and an extremely excited grand-daughter. It was painless.
Please pass on my thanks to Caitlin and, if possible, let her line manager know that they have such a valuable member in their team.
Best regards
John Linnane
Dear Shannon
Thank you for helping me organise our Lapland Holiday and also the case of wine which we have received. It was great speaking with you. Nothing was too much for you to check and you have been most helpful. Again, my sincerest thanks for all your assistance to date. It made organising the trip not at all stressful. Hopefully the tour operators will be as professional and friendly as you are.
Have a lovely weekend.
Regards
Cindy
Morning Morag
Just wanted to drop you a quick email to say thank you for all your help with booking our Lapland trip that we went on last month. All 3 of us had the most amazing time, memories that will last a lifetime. All your help, tips and advice were great so just wanted to say thank you.
I've had lots of people asking who I booked with as they've seen my photos so I've passed your contact details onto about 5 people, telling them how helpful you were, hope that's ok.
Feel free to forward this email to your line manager/manager so they can see what a great job you are doing.
Thanks again.
Sarah
Hi Shannon, I just wanted to drop you a quick email to say thanks so much for all your help yesterday with booking our Lapland trip….. I hugely appreciated the time you gave to me and the help you gave in finding out the answers to my many varied questions!! :0) As I said to you when we spoke, I rang a few different companies initially to get details and the reason I came back to you was that you were far and away the friendliest and most professional person I spoke with. You gave me inside knowledge about your own experience which helped me decide which trip would suit my family the best but also you were able to advise me and inform me about anything I asked. I really appreciated the fact that you found out the answers to any questions I did ask very quickly and your communication was brilliant. I’m absolutely delighted that I’ve booked Lapland for this Christmas - such an exciting magical trip and a huge thanks to you for making the booking process so easy. Please pass this email on to your manager and I feel in this day and age it really is a delight when someone...
Dear Brian, I am writing to you regarding our recent trip to Lapland. From the moment we stepped on the plane we felt the Christmas spirit,with the Christmas music playing and even the pilot getting into the spirit asking all the children to lookout for Santa. On arrival the staff (reps) from Santas Lapland were very friendly,enthusiastic and helpful. The hotel rooms were basic but clean, modern and most of all warm! The pool provided a great alternative along with the sauna. The food was good and plentiful. The main day was truly one of the most magical experiences with an abundance of things to do... Plenty of hot drinks to keep you warm. Riding the huskies was so exciting, feeding the reindeers and ice fishing were all new experiences. The elves were so much fun they were absolutely bonkers! The children and adults loved them. The magical sleigh ride was very exciting and special. The organisation of the day trip and the Gala night was fanastic and ran extremely smoothly. It's very rare you find a company that delivers everything they promise. Kindest Regards Melanie Monckton
Hi Julie
Thanks to you and Canterbury travel for the most amazing day!! The only problem
is the kids want to go back next year!! Although there were 400 people there it was quiet
with no queuing and very relaxed.Loads of time to do everything in the 5 hours we were there.
We didn't need any of the snacks we'd taken as the inflight breakfast was huge!
We ate in the restaurant at 5 and it was very good ..hot and filling.We saw Santa within 5 minutes
of arriving and the childrens' gifts of cuddly animal hats are lovely! Nathan wished he'd opened his before
the coach back so he could have worn it!!
Putting a spare camera battery in my glove worked!
Happy Christmas to you all
kind regards Sue
We have just returned from a trip of a lifetime thanks to Santa Claus Trips. There were 15 of us and we are all very picky but not one of us had a single negative about our once in a lifetime 48 hours in Lapland. From the moment that we boarded a coach and drove through the scenic forests of Lapland and felt as if we had a starring role in any Christmas card scene through to the moments spent on sleigh rides – courtesy of the beautiful animals that pulled us; watching my grandchildren entranced by Santa himself; hearing the laughter and seeing the smiles as we travelled on sledges and breath-taking snowmobiles; meeting the huskies on a farm; enjoying the food and, even now, reliving every magical moment, we are so glad to have had this experience. It was a special occasion for us too as we were celebrating my husband’s 70th birthday. We were keen but apprehensive because we had no idea of what our trip would yield. What made it all the more special besides what we saw and what we did was the service and patience of the Santa Claus Trips office staff who must have...
Hi Brian What can I say? We've just returned from our santa trip, it was amazing! Thank you so much for your help in booking our trip. The resort was fab, the rangers were great - always someone around! And harriets face when she met santa was priceless! Thank you so much, we truly had a holiday to remember forever
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