Call Us Free On 0800 091 4139
We're open today between 9am and 7pm
Call Us Free On 0800 091 4139
We're open today between 9am and 7pm
To help you prepare for your magical trip to Lapland our team have put together a list of our customers most frequently asked questions.
Making a payment towards your Lapland holiday couldn't be easier by visiting https://www.santaclaustrips.co.uk/pay-online/ and simply enter your booking reference, the surname of the lead passenger on your booking and your departure date.
Due to changes in passport validity, it is very important that you take time to check the validity of your passport. Any extra months added to your passport no longer count towards your passport validity.
Please check your 'issue date' and add on ten years which will confirm your new expiry date.
Additionally, check that your passport will have at least 3 months remaining from your return travel date.
By visiting www.santaclaustrips.co.uk/advanced-passenger-information/
Simply enter your booking reference, the surname of the lead passenger on your booking and your departure date.
For all entry requirements please visit:
Finland
https://www.gov.uk/foreign-travel-advice/finland/entry-requirements
Sweden
https://www.gov.uk/foreign-travel-advice/sweden/entry-requirements
For UK passport holders there are currently no visa requirements for travel.
For citizens outside the Schengen area visiting Finnish Lapland please check here:
For citizens outside the Schengen area visiting Swedish Lapland please check here:
Your tickets will either be emailed or posted to you 7 - 10 days before departure. Please note time specific itineraries will be issued in resort.
We recommend taking out travel insurance at the time you book and strongly recommend choosing a policy with winter sports and specific Covid-19 cover.
Approximately 31/2 hours depending on which airport you are flying from.
If you are on a day trip to Lapland then you can only take hand luggage with you (5kg). If you have young children and are carrying things for them as well, try to be sensible about what you bring with you. For those on short breaks, the limit varies from airline to airline but the standard is 15 - 22kg per person (Infants do not have a luggage allowance). The luggage allowance for your trip will be stated on your paperwork but if you are not sure and would like clarification, please contact your Lapland Expert.
Day trips - meals are included.
Overnight Stays - Meals are only included with certain operators. Please check with our team when booking.
All flights are chartered and where possible will apply a family seating policy to ensure as many full families are seated together as possible. No child will be sat without a parent/carer.
Online check in is not available. Most airlines operate a family seating policy i.e. seating families together.
Lapland is not actually a country, it is a region located mainly in the Arctic Circle. Lapland covers the northern areas of Finland, Norway and Sweden that sit on or above the Arctic Circle. The trips we offer take you to Santa’s favourite areas of Finnish and Swedish Lapland. People there speak Finnish or Swedish as a first language, although English is widely spoken throughout the region. Finnish Lapland time is 2 hours ahead of the UK and Swedish Lapland is 1 hour ahead.
The currency is the Euro.
In December there are four to five hours of daylight between 1000 and 1430.
Snow ensures a good level of reflection which makes it possible to see where you are walking. The darkness adds to the magical setting of your surroundings and this is emphasised by using the natural light of fires and outdoor candles (where appropriate).
We do recommend taking a torch.
Cross country & downhill skiing is accessible for experienced skiers on 3 or 4 night visits, though limited leisure time will make this difficult for beginners to take a course.
As parents know a letter to Santa is an essential when it comes to the mystery of Christmas and Santa. We will advise which trips operate a 'Smuggle' or a 'Naughty and Nice' list at the time of booking. We no longer require you to send them to us.
Operators will always try to put both parties on the same transfers and excursions but unfortunately the operators cannot guarantee this.
Most trips will provide you with a thermal suit and boots for the duration of your stay. Our staff will confirm this at the time of booking. We advise to take:
• lots of extra gloves, socks and scarves.
• Thermal underwear, long sleeve vests and long johns.
• lots of thin loose fitting layers so you can add or remove layers as required.
• thermal boots.
• a pair of thin gloves under a thicker pair.
• hot pads, which you insert into your gloves and boots, these are also useful protection against the cold.
If you are not provided with boots, you must bring thermal or decent walking boots - trainers and wellingtons are not suitable. For a more information on clothing, please visit our 'What to Wear' section on our website.
Due to the extreme weather conditions in Lapland we strongly recommend that you do not take infants under 2 on our Lapland holidays (including day breaks) - a great deal of time may be spent outside in extreme arctic conditions.
Finland is a more accessible country than most, and we have successfully supplied holidays to people suffering from a range of severe disorders, but please note that we do strongly recommend that specialist carers who are experienced in providing expert help (lifting, etc) accompany any disabled travellers. Certain resorts are more suitable than others for physically challenged visitors and you are advised to discuss your needs with our staff before making a reservation. Additionally you must complete and return a checklist prepared by ABTA that fully informs us of your needs.
If you want to enjoy a day break or short break to Lapland in a large party, we have some great deals for group bookings. Telephone us about our generous group booking discounts! In addition, we have great accommodation options that are ideally suited to larger parties.
Most certainly not!! If you are seeking commercialisation, lots of artificial electric lighting, these are not the tours for you. Everything is kept as natural as possible. Lighting for example, is by fire and candle, and activity programmes where possible are not at tourist centres.
We all know that the real Father Christmas, though busy, has all the time in the world for children. We are sure to find Santa, but only where - that is the question!
Yes!
Service charges are normally added to restaurant bills, if so tips are not necessary. Tips are not required for taxis
220V AC 50Hz
A standard European 2 prong travel adapter is required.
Alcohol is freely available in restaurants and bars. Very strict laws against drinking and driving apply. The minimum drinking age is 18 years (wines & liquers), 20 years (strong spirits)
Where a Gala Dinner is included in your trip, how you dress is up to you. Although some like to dress up for the occasion, generally casual wear is the norm.
Keep your camera warm when outdoors (inside pocket with heat pad) and take a spare battery. If you have been outdoors for a pronged amount of time, when you come in, leave your camera in your coat / bag and allow it to heat up naturally to avoid condensation. Tissues to clean the lens.
Lapland cuisine is very much based on local produce due to its location and is fairly basic – potatoes, home-made soups, stew, fish, vegetables, chicken nuggets for children, berry juice, hot chocolate are some examples. If staying in accommodation with cooking facilities, you can take your own food with you (packed in hold luggage).
It's all dependent on the weather and atmospheric conditions but you stand a great chance of see them. Morag, one of our Santa Experts has downloaded a couple of apps about the Northern Lights which may be of interest to you.
Apps:
Websites:
Just click on the airport link below:
Terms & Conditions apply to all special offers & discounts offered which are generally not combinable. Please ask for details.
The prices featured on our website are based on the lead-in brochure price and may require full occupancy of the accommodation. To obtain an accurate cost including any special offers please call 0800 091 4139 or send an enquiry via the enquiry form. Room prices are normally based on a minimum of 2 adults sharing.
For most tour operators offering overnight breaks, there has to be a minimum of 2 adults (full fare paying) travelling before a child price applies, this is due to occupancy rules. For some operators there is a 3 passenger (full fare paying) minimum. Most tour operators offering day trips advertise a specified adult and child price, they may also offer a limited number of discounted child places (subject to terms and conditions) on specific departures. Discounted child places will be advertised on our trip pages, where applicable.
Our online price may vary from time to time due to special offers and operators change prices regularly. Please only use online pricing as a rough indication of cost. It’s always best for you to send us your enquiry regardless of the online price as we will always e-mail and call you with the most up-to-date prices and special offers.
At Santa Claus Trips we only use Tour Operators that are both ABTA and ATOL Protected such as Canterbury Travel, Transun, Santa's Lapland, Tui & Inghams Travel.
All the trip information and images are taken with permission from our relevant tour operators.
To the best of our knowledge the information featured is correct. This information can change without notice and is only a guide.
We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.
All flights with our Tour Operators are charter flights.
The flight times provided when you book your break are provisional times provided by the tour operator as a guideline of the expected departure time. Confirmed flight times and flight numbers will be advised approximately 2-4 weeks before departure.